Contact AQUROV
Tell us what you need, and it reaches the right team.
Standard product orders, bulk and distributor enquiries, light customization and complex engineering projects are all handled under the AQUROV name. A first message that says what you need, how many, and where it is going is usually enough to get a useful answer straight away.
Already purchased? After-sales Support →
Most standard products are bought directly in the store without a quote. Write to us when the requirement needs a person.
Four ways in, depending on what you need.
Pick the route that matches your requirement, and put the listed details in the first email. Not sure which one fits? Write to info@aqurov.com and it will be passed to the right team.
Standard products and product questions
Specifications, stock status, compatibility and single-unit orders. Standard products are listed with their own data, and most of them can be ordered online without a quote.
- The product name or model, and the quantity
- What it will be used for, and the platform it goes into
- Key requirements: supply voltage, depth rating, interface or mounting dimensions
- Your country, and the order number if the order already exists
Shop components, or send the product question to support@aqurov.com.
Bulk, wholesale and distributor enquiries
Quantity and distributor pricing, repeat supply and distribution cooperation are confirmed per customer, per product family and per quantity, so these enquiries go to the sales side.
- Company name, country, and the market you serve
- The products and quantities you expect to buy
- How often you buy, and the first order you have in mind
- Whether you resell, integrate, or use the products in your own projects
Read how bulk orders work first, or send the details to info@aqurov.com.
Light customization
Bounded changes on a mature product platform: cable length, connectors, interfaces, mounting dimensions, some materials, parameter ranges, packaging and kit combinations.
- The product the change is based on, and the quantity
- Exactly what has to change, and what must stay the same
- Drawings or dimensions for the interface, if you already have them
- Destination country and the schedule you are working to
See what light customization covers, or send the requirement to support@aqurov.com.
Complex engineering and system projects
Projects that change core structure, electrical architecture, control logic, communication, power or buoyancy are handled as engineering projects. AQUROV keeps the customer relationship and coordinates the engineering work behind it.
- What the system has to do, and the environment it works in
- Interfaces, dimensions and performance requirements
- Quantities, and the schedule you are working to
- Drawings, diagrams or specifications you already have
See how engineering support works, or send the project outline to support@aqurov.com.
Send the details, and the message reaches the right desk.
The form below goes straight to the AQUROV desk that handles your type of request. Photos, a wiring note or a drawing can travel with it — up to three files — and the rest of the exchange continues on the reply thread.
How to reach AQUROV, and how we respond.
Two email addresses and one office address. Use the address that matches your request; both are read by the AQUROV team, and the reply time depends on which desk the request reaches.
- Sales and order enquiries — answered within 24 hours overseas. Include the quantity and the destination country, so the reply can carry real conditions instead of a general answer.
- Technical questions — routed to the engineering side. Support requests are acknowledged within one business day. Technical review time depends on the product, configuration and complexity of the case.
- When an order already exists — put the order number in the first line. Order status, changes before dispatch and after-sales cases are all handled by the same team that supplied the goods.
Buy standard products today, or start the conversation.
Standard components are ordered directly in the store. Volume purchasing, customization and engineering projects start with the details listed above, sent to the address that matches your request.